As student expectations rise and satisfaction dips, higher education institutions face urgent calls to modernize housing models, staffing, and services.
GREENWOOD VILLAGE, Colo., July 14, 2025 (GLOBE NEWSWIRE) — StarRez, the global leader in student housing software solutions, recently released its second annual State of the Student Housing Industry Report, the definitive resource for understanding the rapidly shifting dynamics of student housing across higher education.
Student housing is a major part of the holistic student experience, and with resident satisfaction rates down from last year, the new StarRez report highlights a critical blind spot: one in three institutions still lack formal feedback mechanisms for measuring resident satisfaction at all. In an environment where student expectations are transforming fast, the report’s data-driven insights are more valuable than ever to increase operational efficiency and help institutions improve on- and off-campus housing to better accommodate student preferences.
Drawing on proprietary survey data from more than 400 institutions across the globe, including both StarRez users and non-StarRez users, this year’s report offers higher ed institutions a broad and deep view of factors that affect their student housing programs.
“The needs of residential communities are very dynamic,” said Travis Knipe, CEO of StarRez. “Higher ed housing leaders who leverage this kind of high-quality information can drive strategies and adopt technology to help navigate change, build stronger relationships, and meet the needs of both students and staff, ultimately driving better outcomes for all.”
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